Incognia experienced a minor incident on August 21, 2025, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 21, 2025, 07:56 PM UTC
Aug 21, 19:56 UTC Resolved - This incident has been resolved. Aug 21, 18:50 UTC Update - Users may experience degraded login performance due to an ongoing issue with Auth0 (https://status.auth0.com/incidents/pmsqxcfwfk00). Incognia’s third-party authentication provider. Aug 21, 18:43 UTC Update - We are continuing to monitor for any further issues. Aug 21, 18:42 UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug 21, 18:31 UTC Investigating - We are currently investigating this issue.