Incognia incident

Risk API failing to evaluate some policies

Minor Resolved View vendor source →

Incognia experienced a minor incident on September 13, 2025, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2025, 07:45 PM UTC
Resolved
Sep 13, 2025, 09:39 PM UTC
Duration
1h 54m
Detected by Pingoru
Sep 13, 2025, 07:45 PM UTC

Update timeline

  1. resolved Sep 13, 2025, 09:39 PM UTC

    Sep 13, 21:39 UTC Resolved - The incident started at 19:06 (UTC), at 20:11 a the majority of 5xx was mitigated and my 21:17 the incident was resolved. Sep 13, 21:14 UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep 13, 19:45 UTC Investigating - We are currently investigating the issue