Incognia Outage History
Incognia is up right nowPingoru has recorded 93 incidents for Incognia: 87 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 332 of 720 (46%) |
| May 2026 | 2 | 339 of 744 (45%) |
| June 2026 | 55 | 512 of 720 (71%) |
| July 2026 | 3 | 215 of 744 (29%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 2 | 3 of 548 (1%) |
Incidents, newest first
Minor October 23, 2026 Dashboard not displaying up-to-date Risk Assessment data 1h 6m Incognia service
Started Oct 23, 2026, 02:40 PM UTC· resolved Oct 23, 2026, 03:46 PM UTC
- investigating Oct 23, 2026, 02:44 PM UTC
We are currently investigating this issue. Impacted: Product dashboard
- investigating Oct 23, 2026, 03:02 PM UTC
We are currently investigating this issue. Impacted: Product dashboard
- identified Oct 23, 2026, 03:13 PM UTC
The issue has been identified and a fix is being implemented. Impacted: Product dashboard, Explore
- identified Oct 23, 2026, 03:16 PM UTC
The issue has been identified and a fix is being implemented. Impacted: Product dashboard, Explore
- monitoring Oct 23, 2026, 03:32 PM UTC
A fix has been implemented and we are monitoring the results. Impacted: Product dashboard, Explore
- resolved Oct 23, 2026, 03:46 PM UTC
This incident has been resolved. Impacted: Product dashboard, Explore
- resolved Oct 23, 2026, 03:56 PM UTC
This incident has been resolved. Impacted: Product dashboard, Explore
Minor July 17, 2026 Resolved 1h 4m Incognia service
Started Jul 17, 2026, 09:25 PM UTC· resolved Jul 17, 2026, 10:30 PM UTC
- resolved Jul 17, 2026, 10:30 PM UTC
This incident has been resolved.
Minor July 10, 2026 Instabilities on dashboard access 7m Incognia service
Started Jul 10, 2026, 09:28 PM UTC· resolved Jul 10, 2026, 09:36 PM UTC
- resolved Jul 10, 2026, 09:36 PM UTC
This incident has been resolved. Impacted: Product dashboard, Account and Organization
Major June 25, 2026 Dashboard and API down 17d 21h Incognia service
Started Jun 25, 2026, 09:11 PM UTC· resolved Jul 13, 2026, 06:37 PM UTC
- resolved Jul 13, 2026, 06:37 PM UTC
This incident has been resolved. Impacted: Product dashboard, APIs, User Authentication, +5 more
Major June 18, 2026 Dashboard's Risk Assessments section is intermittent 4h 22m Investigation
Started Jun 18, 2026, 04:52 PM UTC· resolved Jun 18, 2026, 09:14 PM UTC
- investigating Jun 18, 2026, 04:52 PM UTC
Risk Assessments section is presenting intermittent errors. We are currently investigating this issue.
- identified Jun 18, 2026, 04:56 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 18, 2026, 04:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2026, 09:14 PM UTC
This incident has been resolved.
Minor June 11, 2026 API Degraded 29d 6h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 07:59 PM UTC
- resolved Jul 10, 2026, 07:59 PM UTC
This incident has been resolved. Impacted: APIs
Minor June 11, 2026 API Reference had data lost 29d Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 02:19 PM UTC
- resolved Jul 10, 2026, 02:19 PM UTC
This incident has been resolved. Impacted: Product dashboard, API Reference
Minor June 11, 2026 API Token Expiration Timestamp Issue 29d 6h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 07:55 PM UTC
- resolved Jul 10, 2026, 07:55 PM UTC
Incognia API HTTP clients that rely on the "expires_in" field experienced a high volume of 401 HTTP Responses from 17:20 UTC to 17:55 UTC. Impacted: APIs
Minor June 11, 2026 API is degraded 29d 6h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 08:17 PM UTC
- resolved Jul 10, 2026, 08:17 PM UTC
This incident has been resolved. Impacted: APIs
Major June 11, 2026 API is down 29d 6h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 08:18 PM UTC
- resolved Jul 10, 2026, 08:18 PM UTC
The incident has been resolved Impacted: APIs
Minor June 11, 2026 API latency is degraded 29d 5h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 07:17 PM UTC
- resolved Jul 10, 2026, 07:17 PM UTC
The API is fully operational without latency issues. Impacted: APIs
Minor June 11, 2026 API responding 5xx 29d 5h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 07:23 PM UTC
- resolved Jul 10, 2026, 07:23 PM UTC
This incident has been resolved. Impacted: APIs
Minor June 11, 2026 API returning 5xx 29d 6h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 08:12 PM UTC
- resolved Jul 10, 2026, 08:12 PM UTC
Our API returned some 5xx errors between 15:05 and 15:08 GMT-3. The issue is resolved since 15:09 GMT-3 Impacted: APIs
Major June 11, 2026 AWS Outage causes some error 500 on the token API 29d Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 02:00 PM UTC
- resolved Jul 10, 2026, 02:00 PM UTC
This incident has been resolved. Impacted: APIs
Minor June 11, 2026 App metrics delay 29d 1h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 02:46 PM UTC
- resolved Jul 10, 2026, 02:46 PM UTC
This incident has been resolved. Impacted: Product dashboard, Integrations, Account and Organization, +1 more
Minor June 11, 2026 Dashboard access is intermittent 29d 6h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 08:21 PM UTC
- resolved Jul 10, 2026, 08:21 PM UTC
This incident has been resolved. Impacted: Product dashboard, User Authentication
Minor June 11, 2026 Dashboard is unavailable 29d 6h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 07:58 PM UTC
- resolved Jul 10, 2026, 07:58 PM UTC
This incident has been resolved. Impacted: Product dashboard
Minor June 11, 2026 Dashboard is unavailable, Onboarding API is degraded 29d 6h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 07:52 PM UTC
- resolved Jul 10, 2026, 07:52 PM UTC
This incident has been resolved. Impacted: Product dashboard, APIs, Integrations, +3 more
Minor June 11, 2026 Dashboard unavailable for logged-in users 29d 4h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 05:59 PM UTC
- resolved Jul 10, 2026, 05:59 PM UTC
The root cause was identified and related to a specific deployment. Impacted: Product dashboard, Integrations, Explore, +2 more
Minor June 11, 2026 Degraded API 29d 6h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 08:28 PM UTC
- resolved Jul 10, 2026, 08:28 PM UTC
Our risk assessment API was degraded from 13:48 to 13:53 BRT. Impacted: APIs
Minor June 11, 2026 Degraded performance on dashboard 29d 5h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 06:48 PM UTC
- resolved Jul 10, 2026, 06:48 PM UTC
This incident has been resolved. Impacted: Product dashboard, Integrations, Explore, +1 more
Minor June 11, 2026 Elevated API 4xx responses 29d 4h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 06:01 PM UTC
- resolved Jul 10, 2026, 06:01 PM UTC
This incident has been resolved. Impacted: APIs
Minor June 11, 2026 Elevated API Errors 29d 4h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 06:05 PM UTC
- resolved Jul 10, 2026, 06:05 PM UTC
One internal component failed causing an increase of errors returned by the API. The problem was resolved. Impacted: APIs
Minor June 11, 2026 Incident on Cloudflare Impacting Our Services 29d 1h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 02:39 PM UTC
- resolved Jul 10, 2026, 02:39 PM UTC
The fix has been implemented by Cloudflare. Impacted: Product dashboard, APIs, User Authentication, +5 more
Major June 11, 2026 Incognia API Outage 28d 23h Incognia service
Started Jun 11, 2026, 01:33 PM UTC· resolved Jul 10, 2026, 01:31 PM UTC
- resolved Jul 10, 2026, 01:31 PM UTC
Incognia API outage due to a internal database problem. The server returned 5xx response for all requests during the period. Impacted: APIs