Incident IQ experienced a notice incident on February 15, 2022 affecting API and Platform, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 15, 2022, 07:01 PM UTC
We are experiencing some site responsiveness issues that are causing slow page loading times. Our Engineering Team is currently investigating the cause and working on a solution. We will provide updates here as soon as they are available. Apologies for the inconvenience and thanks for your patience.
- monitoring Feb 15, 2022, 10:21 PM UTC
Our web servers encountered a temporary outage which caused slow page loading times and degraded performance. This slowness was observed beginning at 1:45pm EST and was resolved by 2:15pm EST. We are continuing to monitor systems and working with the Azure support team to collect additional information.
- monitoring Feb 16, 2022, 01:12 AM UTC
Site responsiveness and page loading times are continuing to perform at expected levels. We are continuing to monitor for any additional issues.
- resolved Feb 16, 2022, 02:57 PM UTC
This incident has been resolved.