Incident IQ experienced a major incident on March 7, 2022 affecting API and Platform, lasting 20h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 07, 2022, 02:52 PM UTC
We are experiencing some site responsiveness issues that are causing slow page loading and sporadic login issues. Our Engineering Team is currently investigating the cause and working on a solution. We will provide updates here as soon as they are available. Apologies for the inconvenience and thanks for your patience.
- investigating Mar 07, 2022, 04:43 PM UTC
We encountered an issue causing login problems and slow page loading times for about 10 minutes this morning between 9:45am and 9:55am EST. Site responsiveness has returned to normal. We are continuing to monitor and gather information about any causes.
- monitoring Mar 07, 2022, 04:46 PM UTC
We encountered an issue causing login problems and slow page loading times for about 10 minutes this morning between 9:45am and 9:55am EST. Site responsiveness has returned to normal. We are continuing to monitor and gather information about any causes.
- monitoring Mar 07, 2022, 04:47 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 08, 2022, 01:17 PM UTC
This incident has been resolved.