Incident IQ experienced a major incident on June 21, 2023 affecting Platform, lasting 6h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 21, 2023, 03:52 PM UTC
We are experiencing some intermittent site responsiveness issues that are causing slow page loading times and intermittent login problems. Our Engineering Team is currently investigating the cause and working on a solution. We will provide updates here as soon as they are available. Apologies for the inconvenience and thanks for your patience.
- monitoring Jun 21, 2023, 04:03 PM UTC
We have identified and remediated the issue. Site responsiveness has returned to normal levels; we will continue monitoring to ensure site performance remains optimal. Apologies for any inconvenience the brief interruption between 11:45 am and 11:55am EDT may have caused.
- resolved Jun 21, 2023, 10:13 PM UTC
The issue has been identified and a fix has been implemented.