Incident IQ experienced a minor incident on May 13, 2025 affecting Platform, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 13, 2025, 11:58 AM UTC
We are currently aware of an issue causing delays in job processing at the moment. Our team is working on identifying and resolving the underlying cause as soon as possible. We will continue to provide updates here as information becomes available.
- monitoring May 13, 2025, 12:42 PM UTC
Our team has identified the underlying cause of this issue, and a fix has been deployed. The system is currently processing all delayed jobs, and we hope to have full functionality restored shortly.
- resolved May 13, 2025, 01:28 PM UTC
All delayed jobs have been processed, and the system is once again performing as expected. We appreciate your patience as our team worked to resolve this issue. If you have any additional questions or concerns, please contact our support team for further assistance.