IncentFit incident

Fitbit API Not Sending Data

Major Resolved View vendor source →

IncentFit experienced a major incident on August 9, 2019 affecting FitBit, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2019, 04:49 PM UTC
Resolved
Aug 09, 2019, 08:20 PM UTC
Duration
3h 30m
Detected by Pingoru
Aug 09, 2019, 04:49 PM UTC

Affected components

FitBit

Update timeline

  1. monitoring Aug 09, 2019, 04:49 PM UTC

    Fitbit has posted that their subscription service, which sends IncentFit steps data from devices, is experiencing an outage. A link to their page describing the issue is here: https://www.fitbitstatus.com/

  2. resolved Aug 09, 2019, 08:20 PM UTC

    Fitbit has reported this is now fixed. All steps should be updated within 24 hours.