IncentFit experienced a minor incident on November 13, 2019 affecting Web Application, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- identified Nov 13, 2019, 10:21 PM UTC
Users on IE 11 have reported a blank page on log in. We have identified the underlying issue and a fix is in progress. We estimate that this fix will be released by 2PM tomorrow (11/14). Users experiencing this issue will still be able to access the web login page using Firefox or Chrome browsers.
- identified Nov 14, 2019, 05:59 PM UTC
We are continuing to work on a fix for this issue. We are looking at a later release time, estimated at end of day today.
- resolved Nov 14, 2019, 11:54 PM UTC
Full functionality has been restored for IE 11. We apologize for the inconvenience.