IncentFit experienced a minor incident on July 13, 2020 affecting Activity Rewards & Reimbusements and Challenges, lasting 3h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Activity Rewards & ReimbusementsChallenges
Update timeline
- monitoring Jul 13, 2020, 03:42 PM UTC
Starting on Saturday fitness syncing was interrupted. We have identified this as a load issue on the server which handles imports. We are syncing previous days' data and will post an update when all accounts are fully up to date.
- resolved Jul 13, 2020, 07:23 PM UTC
All previously delayed synced activities should now be up to date. Postmortem will be posted by end of week.