IncentFit experienced a minor incident on July 23, 2020 affecting Garmin, lasting 13d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 23, 2020, 09:10 PM UTC
Garmin has reported that their API is down due to a ransomware attack. IncentFit data is separate from Garmin data and was not affected; however, users who track activities via Garmin and have Garmin connected to IncentFit will experience a delay in syncing with IncentFit while Garmin addresses the issue. You can track this issue on Garmin's status page: https://connect.garmin.com/status/ We will also post an update when Garmin's API is fully functional.
- monitoring Jul 29, 2020, 02:46 PM UTC
Garmin is reporting that syncing is restored, but data may be delayed. They anticipate that no data should be lost.
- monitoring Jul 29, 2020, 02:47 PM UTC
Garmin is reporting that syncing is restored, but data may be delayed. They anticipate that no data should be lost.
- resolved Sep 21, 2020, 02:19 PM UTC
Garmin data is up to date and Garmin has resolved API issues.