IncentFit incident

Google Fit Data Delayed

Minor Resolved View vendor source →

IncentFit experienced a minor incident on May 13, 2021 affecting Google Fit, lasting 12d 6h. The incident has been resolved; the full update timeline is below.

Started
May 13, 2021, 03:14 PM UTC
Resolved
May 25, 2021, 09:48 PM UTC
Duration
12d 6h
Detected by Pingoru
May 13, 2021, 03:14 PM UTC

Affected components

Google Fit

Update timeline

  1. identified May 13, 2021, 03:14 PM UTC

    On May 8th 2021 Google started to enforce new security procedures to safeguard your health and fitness data that is stored in GoogleFit. To that end they have requested new documentation for how and why we use this data. For this reason GoogleFit data for some users is currently not being provided to us by Google. When our documentation is reviewed and approved we will be able to go back and sync all the data stored in GoogleFit from May 8th to the present. All users should continue tracking their steps normally and once our documentation is approved by Google we will important all data.

  2. monitoring May 20, 2021, 05:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 25, 2021, 09:48 PM UTC

    This incident has been resolved.