IncentFit incident

User Documents Will Not Upload/Submit

Minor Resolved View vendor source →

IncentFit experienced a minor incident on January 28, 2022 affecting Web Application and Mobile Application, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2022, 04:00 PM UTC
Resolved
Jan 28, 2022, 07:51 PM UTC
Duration
3h 50m
Detected by Pingoru
Jan 28, 2022, 04:00 PM UTC

Affected components

Web ApplicationMobile Application

Update timeline

  1. investigating Jan 28, 2022, 04:00 PM UTC

    We are currently investigating an issue where users who try to submit documents cannot complete this action. If you are affected please email your documents to [email protected] and we will upload on your behalf once this is resolved.

  2. resolved Jan 29, 2022, 06:06 PM UTC

    This incident has been resolved.