IncentFit experienced a minor incident on January 5, 2024 affecting Mobile Application and Apple Health, lasting 5d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Mobile ApplicationApple Health
Update timeline
- investigating Jan 05, 2024, 03:03 PM UTC
Users have reported a degraded ability to sync activity from Apple Health from the start of the year. Our team is currently investigating the cause of this issue and will issue an update to the mobile app once it is resolved. After we resolve the issue, users will be able to sync any missing data from the start of the year.
- identified Jan 05, 2024, 05:28 PM UTC
The cause of this issue has been identified, and a mobile app update is pending release later today with a fix.
- resolved Jan 10, 2024, 08:41 PM UTC
A mobile app update was released Saturday and the issue has been resolved.