Imperva incident

[INC 934] Imperva Management Portal Configuration Changes Issue

Minor Resolved View vendor source →

Imperva experienced a minor incident on November 17, 2025, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 11:43 AM UTC
Resolved
Nov 17, 2025, 02:02 PM UTC
Duration
2h 18m
Detected by Pingoru
Nov 17, 2025, 11:43 AM UTC

Update timeline

  1. identified Nov 17, 2025, 11:43 AM UTC

    We have identified the source of the service degradation that is causing recent configuration changes made in the Imperva Management Portal not to be propagated. Technical teams are working on a mitigation. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

  2. monitoring Nov 17, 2025, 01:00 PM UTC

    Technical teams have performed remedial actions and propagation of configuration changes in the Imperva Management Portal are returning to normal service levels. Technical teams will continue monitoring the system as it may take additional time for the backlog to clear. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

  3. monitoring Nov 17, 2025, 01:32 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 17, 2025, 02:02 PM UTC

    The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.