Imperva incident
[INC-1160] Degradation of Imperva Generated Certificate Issuance
Imperva experienced a minor incident on October 13, 2026 affecting Cloud Security Management Platform, lasting 4h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 13, 2026, 01:29 PM UTC
We are investigating an issue affecting Imperva-generated certificate issuance. Customers may experience issues when onboarding new sites using an Imperva-generated certificate and renewing existing certificates. Customer assets and sites remain protected during this time. The next update will be before 14:00 UTC.
- identified Oct 13, 2026, 01:58 PM UTC
We have identified the issue affecting the onboarding of new WAF sites and the issuance of new certificates. Our teams are actively working to restore normal service. The next update will be before 15:00 UTC.
- monitoring Oct 13, 2026, 03:38 PM UTC
The issue was identified as a degradation affecting a third-party service. The issue should now be resolved, and certificate issuance is operating as expected. We are closely monitoring the service to ensure continued stability. The next update will be no later than 17:00 UTC
- resolved Oct 13, 2026, 05:44 PM UTC
Monitoring has confirmed that the service is stable and certificate issuance is functioning as expected. No additional issues have been observed, and this incident has been resolved. Thank you for your patience.