Imperva incident

[INC-1042] Imperva Management Portal Configuration Changes

Imperva is currently experiencing a major incident affecting Cloud Security Management Configuration Changes, which began 5h ago. The vendor's full update timeline is below.

Started
May 16, 2026, 08:50 PM UTC
Resolved
Ongoing
Duration
● 5h 6m
Detected by Pingoru
May 16, 2026, 08:50 PM UTC

Affected components

Cloud Security Management Configuration Changes

Update timeline

  1. investigating May 16, 2026, 08:50 PM UTC

    We are continuing to investigate the service degradation affecting Imperva Management Portal. Next update will be shared at 21:20 UTC. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

  2. investigating May 16, 2026, 09:23 PM UTC

    Engineering team actively investigating the ongoing service degradation impacting the Imperva Management Portal. The next update will be provided at 21:53 UTC.

  3. investigating May 16, 2026, 10:01 PM UTC

    The ongoing service degradation affecting the Imperva Management Portal remains under active investigation by the Engineering team. The next update will be communicated at 22:30 UTC.

  4. investigating May 16, 2026, 10:47 PM UTC

    Mitigation activities are still in progress, and teams continue working to restore service stability. The next update will be shared once a significant development is available.

  5. investigating May 16, 2026, 11:43 PM UTC

    The Imperva Management Portal will be unavailable for the next 30 minutes; however, all applications will remain protected by Cloud WAF. The next update will be communicated at 00:11 UTC.

  6. investigating May 17, 2026, 12:12 AM UTC

    Technical team continue to work on remediation activities to restore service stability. The next update will be communicated at 00:42 UTC.

  7. investigating May 17, 2026, 12:45 AM UTC

    Investigation is ongoing, and our technical teams are actively working to restore full service stability. The next update will be communicated at 01:15 UTC.

  8. investigating May 17, 2026, 01:21 AM UTC

    Investigation has identified a potential contributing factor to the issue. The team is continuing to analyze and validate this finding to better understand its impact on service performance. The next update will be communicated at 01:50 UTC.