Imperva incident
[INC-1033] Retroactive: Vancouver, Canada (VAN) Data Center - Connectivity Issues
Imperva experienced a notice incident on May 12, 2026 affecting Vancouver, Canada (VAN), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Vancouver, Canada (VAN)
Update timeline
- resolved May 12, 2026, 07:49 AM UTC
We have identified ISP-related connectivity issues in the Vancouver region which affected traffic at 07:03 UTC - 07:21 UTC that may have impacted Imperva Cloud WAF and DDoS for Networks traffic routed through the VAN PoP. Customers with affected traffic may have observed Cloud WAF Error Code 20 responses and/or TCP timeouts.