Impact incident

Conversion Processing Delay (Tracking Unaffected)

Minor Resolved View vendor source →

Impact experienced a minor incident on January 14, 2026 affecting Reporting and Webhook / Postbacks, lasting 7h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 12:38 AM UTC
Resolved
Jan 14, 2026, 07:47 AM UTC
Duration
7h 8m
Detected by Pingoru
Jan 14, 2026, 12:38 AM UTC

Affected components

ReportingWebhook / Postbacks

Update timeline

  1. monitoring Jan 14, 2026, 12:38 AM UTC

    We are currently seeing a delay in our upstream conversion event processing pipelines for a subset of our brands. Customers may see a delay of up to 3 hours for data related to these brands to appear in reports. We are actively working on scaling throughput to clear the backlog faster.

  2. resolved Jan 14, 2026, 07:47 AM UTC

    This incident has been resolved.