Immuta Outage History

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Immuta had 7 outages in the last 2 years totaling 11h 53m of downtime — averaging 0.3 incidents per month.

There were 7 Immuta outages since December 3, 2024 totaling 11h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.immuta.com

Minor October 14, 2026

Immuta SaaS Service - Impacting Event Notification

Detected by Pingoru
Oct 14, 2026, 07:14 PM UTC
Resolved
Oct 14, 2026, 07:38 PM UTC
Duration
23m
Affected: APAC Request AppAPAC Governance AppAPAC Comply
Timeline · 4 updates
  1. identified Oct 14, 2026, 07:14 PM UTC

    Some customers in the APAC region may be experiencing degraded performance following scheduled maintenance. The issue is related to certificate configuration, and our team is working to restore normal service. We apologize for the disruption and will provide updates as more information becomes available. If you have any questions regarding this issue, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected].

  2. identified Oct 14, 2026, 07:14 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 14, 2026, 07:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 14, 2026, 07:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 3, 2026

Immuta SaaS Request App is not available

Detected by Pingoru
Aug 03, 2026, 09:13 PM UTC
Resolved
Aug 03, 2026, 11:34 PM UTC
Duration
2h 20m
Affected: APAC Request AppEU Request AppAmericas Request App
Timeline · 4 updates
  1. investigating Aug 03, 2026, 09:13 PM UTC

    We want to inform you that the Immuta SaaS Request App is currently experiencing an outage. Users may find the app is not accessible or not be able to log in. Our team is actively investigating this issue. We apologize for any inconvenience this may cause and appreciate your patience during this time. If you have any questions regarding this issue, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected].

  2. investigating Aug 03, 2026, 09:14 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 03, 2026, 09:30 PM UTC

    Immuta has identified the issue and deployed a fix for the issue. We are continuing to monitor application status. We apologize for any inconvenience this may cause and appreciate your patience during this time. If you are still experiencing a problem with the Immuta SaaS Request App, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected].

  4. resolved Aug 03, 2026, 11:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 24, 2026

Immuta SaaS Service - Audit Impacting Event Notification

Detected by Pingoru
Mar 24, 2026, 03:59 PM UTC
Resolved
Mar 24, 2026, 08:38 PM UTC
Duration
4h 38m
Affected: Americas Governance App
Timeline · 4 updates
  1. investigating Mar 24, 2026, 03:59 PM UTC

    We want to inform you that the Immuta SaaS platform is currently experiencing an issue in the audit functions of Immuta. While some users may not be impacted, others may experience degraded performance or intermittent connectivity issues. Our team is actively working to resolve the issue and restore service to a fully operational state. We apologize for any inconvenience this may cause and appreciate your patience during this time. If you have any questions regarding this issue, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected].

  2. identified Mar 24, 2026, 04:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 24, 2026, 04:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 24, 2026, 08:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 21, 2026

Immuta SaaS Marketplace - Service Outage

Detected by Pingoru
Jan 21, 2026, 09:57 AM UTC
Resolved
Jan 21, 2026, 12:42 PM UTC
Duration
2h 44m
Affected: APAC Request AppEU Request AppAmericas Request App
Timeline · 7 updates
  1. investigating Jan 21, 2026, 09:57 AM UTC

    We are currently receiving reports that the Immuta SaaS Marketplace in the EU region is rejecting access with 401 errors. The Immuta team is investigating. If you have any questions or concerns about this outage, please do not hesitate to contact our Immuta Support team by opening a ticket at https://support.immuta.com or via email at [email protected]

  2. investigating Jan 21, 2026, 09:57 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 21, 2026, 10:12 AM UTC

    We beleive we have identified the issue and are working to deploy a fix. We will provide updates regarding status as we have additional information. If you have any questions or concerns about this outage, please do not hesitate to contact our Immuta Support team by opening a ticket at https://support.immuta.com or via email at [email protected]

  4. identified Jan 21, 2026, 10:12 AM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Jan 21, 2026, 10:15 AM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Jan 21, 2026, 11:30 AM UTC

    We have deployed a fix to resolve the issue and are currently monitoring. All users should be able to log into Immuta SaaS Marketplace at this time. If you are continuing to experience issues or have any questions or concerns about this outage, please contact Immuta Support at https://support.immuta.com or via email at [email protected]

  7. resolved Jan 21, 2026, 12:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 10, 2025

Immuta SaaS Environment - Service Outage

Detected by Pingoru
Nov 10, 2025, 07:48 PM UTC
Resolved
Nov 10, 2025, 09:19 PM UTC
Duration
1h 31m
Timeline · 1 update
  1. resolved Nov 11, 2025, 03:41 AM UTC

    The Immuta SaaS Marketplace platform experienced an outage incident in the APAC regions starting at 19:48 UTC. Our team found the issue and was able to fully restore service by 21:19 UTC. If you have any questions or concerns about this outage, please do not hesitate to contact our Immuta Customer Support team by opening a ticket at http://support.immuta.com, or in the event of an emergency, sending an email to [email protected].

Read the full incident report →

Notice October 20, 2025

Immuta Self Managed Incident

Detected by Pingoru
Oct 20, 2025, 06:31 PM UTC
Resolved
Oct 20, 2025, 06:46 PM UTC
Duration
14m
Timeline · 2 updates
  1. identified Oct 20, 2025, 06:31 PM UTC

    This notice is to alert issues with the https://ocir.immuta.com/ site that allows for pulling down images. This is being impacted by the AWS issues that have been going on throughout the day today. We are monitoring the issue as AWS is restoring service to their systems. We apologize for any inconvenience this may cause and appreciate your patience during this time. If you have any questions regarding this issue, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected].

  2. resolved Oct 20, 2025, 06:46 PM UTC

    This incident has been resolved.

Read the full incident report →