Immuta experienced a major incident on August 3, 2026 affecting APAC Request App and EU Request App and 1 more component, lasting 2h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 03, 2026, 09:13 PM UTC
We want to inform you that the Immuta SaaS Request App is currently experiencing an outage. Users may find the app is not accessible or not be able to log in. Our team is actively investigating this issue. We apologize for any inconvenience this may cause and appreciate your patience during this time. If you have any questions regarding this issue, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected].
- investigating Aug 03, 2026, 09:14 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 03, 2026, 09:30 PM UTC
Immuta has identified the issue and deployed a fix for the issue. We are continuing to monitor application status. We apologize for any inconvenience this may cause and appreciate your patience during this time. If you are still experiencing a problem with the Immuta SaaS Request App, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected].
- resolved Aug 03, 2026, 11:34 PM UTC
This incident has been resolved.