Immuta incident
Immuta SaaS Service - Impacting Event Notification
Immuta experienced a major incident on June 12, 2025 affecting Americas Request App, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 03:37 PM UTC
This notice is to inform you about a service issue currently affecting the Immuta SaaS Marketplace platform for our US customers. We have identified an issue that resulted in some data sources created before 1:00 PM EST yesterday (June 11th) being temporarily removed. This also impacts creating new data sources in Marketplace. Our team is working with the highest priority to restore this data. We want to assure you that our team is focused on resolving this issue and restoring normal operations as quickly as possible. We apologize for any inconvenience this has caused and thank you for your patience and understanding. If you have any questions or concerns, our Immuta Customer Support team is available to help. You can open a ticket at https://support.immuta.com or, for urgent matters, email [email protected].
- identified Jun 12, 2025, 03:38 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 12, 2025, 03:46 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 12, 2025, 05:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 12, 2025, 06:10 PM UTC
This incident has been resolved.