Immuta incident
Immuta SaaS Service - Impacting Event Notification
Immuta experienced a major incident on September 26, 2025 affecting APAC Request App and EU Request App and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 26, 2025, 05:26 PM UTC
Partial Outage Notification We are currently experiencing a partial system outage affecting customers who log in using SSO (Single Sign-On). Affected users may experience login failures. Our team is actively investigating the cause, and we will provide an update when we have more information. Our team is actively working to resolve the issue and restore service to a fully operational state. We apologize for any inconvenience this may cause and appreciate your patience during this time. If you have any questions regarding this issue, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected].
- investigating Sep 26, 2025, 05:38 PM UTC
We are continuing to investigate this issue.
- identified Sep 26, 2025, 06:04 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 26, 2025, 07:12 PM UTC
This incident has been resolved.