Immuta incident

Immuta SaaS Service - Impacting Event Notification

Major Resolved View vendor source →

Immuta experienced a major incident on November 5, 2025 affecting APAC Governance App and EU Governance App and 1 more component, lasting 8d 19h. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 08:43 PM UTC
Resolved
Nov 14, 2025, 04:10 PM UTC
Duration
8d 19h
Detected by Pingoru
Nov 05, 2025, 08:43 PM UTC

Affected components

APAC Governance AppEU Governance AppAmericas Governance App

Update timeline

  1. identified Nov 05, 2025, 08:43 PM UTC

    We are currently investigating an issue where audit records for October 21st and 22nd may not be available. If your system was impacted, the data is not lost. It is securely stored, just unavailable to the application. We are actively working to resolve the issue and to restore access to this data. Our team is actively working to resolve the issue and restore service to a fully operational state. Once the data is available, we will provide an update. We apologize for any inconvenience this may cause and appreciate your patience during this time. If you have any questions regarding this issue, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected].

  2. resolved Nov 14, 2025, 04:10 PM UTC

    This incident has been resolved.