Immuta incident
Immuta SaaS Service - Impacting Event Notification
Immuta experienced a minor incident on December 16, 2025 affecting EU Governance App, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 16, 2025, 05:23 PM UTC
We want to inform you that the Immuta SaaS platform is currently experiencing a partial outage due to a performance-impacting event in the EU-west region of AWS. While some users may not be impacted, others may experience degraded performance or intermittent connectivity issues. Our team is actively working to resolve the issue and restore service to a fully operational state. We apologize for any inconvenience this may cause and appreciate your patience during this time. If you have any questions regarding this issue, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected].
- monitoring Dec 16, 2025, 06:03 PM UTC
AWS issues are resolving and services are stabilizing.
- resolved Dec 16, 2025, 08:31 PM UTC
This incident has been resolved.