Immuta incident
Immuta SaaS Service - Impacting Event Notification
Immuta experienced a major incident on December 18, 2025 affecting EU Request App and EU Governance App, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 18, 2025, 11:08 PM UTC
The scheduled maintenance is taking slightly longer than anticipated. We expect to be fully complete within the next 10–20 minutes. While systems remain operational and no downtime is expected, users may experience brief periods of slowness or intermittent connectivity during this final window. This also may slow down any background tasks. We appreciate your patience as we wrap up these improvements. If you have any questions regarding this issue, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected].
- resolved Dec 18, 2025, 11:24 PM UTC
The maintenance is now complete and all systems are operating normally. We appreciate your patience.