Immuta incident
Immuta SaaS Service - Impacting Event Notification
Immuta experienced a major incident on March 13, 2026 affecting Americas Request App, lasting 4h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 13, 2026, 02:36 PM UTC
We want to inform you that the Immuta SaaS platform is currently experiencing a partial outage due within the audit services (note: audit events are still being captured). While some users may not be impacted, others may experience degraded performance or intermittent connectivity issues. Our team is actively working to resolve the issue and restore service to a fully operational state. We apologize for any inconvenience this may cause and appreciate your patience during this time. If you have any questions regarding this issue, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected].
- identified Mar 13, 2026, 03:18 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 13, 2026, 03:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 13, 2026, 07:00 PM UTC
This incident has been resolved.