Immuta incident

Immuta SaaS Service - Impacting Event Notification

Minor Resolved View vendor source →

Immuta experienced a minor incident on October 1, 2024, lasting 23h 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2024, 03:29 PM UTC
Resolved
Oct 02, 2024, 02:36 PM UTC
Duration
23h 7m
Detected by Pingoru
Oct 01, 2024, 03:29 PM UTC

Update timeline

  1. identified Oct 01, 2024, 03:29 PM UTC

    We want to inform you that the Immuta SaaS platform is currently experiencing a partial outage due to the email functionality within Europe region of Immuta's SaaS platform. Our team has identified the issue and is working to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions regarding this issue, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to [email protected].

  2. resolved Oct 02, 2024, 02:36 PM UTC

    This incident has been resolved.

  3. postmortem Oct 02, 2024, 02:36 PM UTC

    The issue was found to be a problem with the AWS SES service, in working with AWS we were able to get the service restored and we will monitor to ensure functionality is working as expected. Thank you for your patience while this issue was being resolved.