Immersive Studio experienced a minor incident on July 16, 2024 affecting Discovery template, lasting 3h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Discovery template
Update timeline
- investigating Jul 16, 2024, 09:50 AM UTC
YouTube video playback has been restored for backgrounds but there remain issues with playback in popups, including video looping. We have identified the source of the issue and a fix will be released in the next day or two.
- investigating Jul 16, 2024, 01:42 PM UTC
We are continuing to investigate this issue.
- resolved Jul 16, 2024, 01:42 PM UTC
This incident has been resolved.