imgix incident

Intermittent rendering errors

Minor Resolved View vendor source →

imgix experienced a minor incident on May 18, 2023 affecting Rendering Infrastructure, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2023, 03:52 PM UTC
Resolved
May 18, 2023, 05:24 PM UTC
Duration
1h 31m
Detected by Pingoru
May 18, 2023, 03:52 PM UTC

Affected components

Rendering Infrastructure

Update timeline

  1. investigating May 18, 2023, 03:52 PM UTC

    We are currently investigating reports of intermittent rendering errors affecting a small percentage of images.

  2. monitoring May 18, 2023, 03:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating May 18, 2023, 04:28 PM UTC

    We are currently investigating this issue.

  4. monitoring May 18, 2023, 04:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 18, 2023, 04:58 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved May 18, 2023, 05:24 PM UTC

    This incident has been resolved.