imgix experienced a major incident on April 16, 2026 affecting Web Administration Tools and API Service, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Web Administration ToolsAPI Service
Update timeline
- investigating Apr 16, 2026, 05:14 PM UTC
We are investigating issues with Imgix administration tools. There are reports of issues with logging into Dashboard and calling Imgix APIs. The rendering service is not affected.
- monitoring Apr 16, 2026, 05:27 PM UTC
A fix has been implemented and we are monitoring the admin service. The rendering service is completely operational.
- resolved Apr 16, 2026, 05:43 PM UTC
This incident has been resolved.