imgix incident

Issues with imgix Asset Manager

Minor Resolved View vendor source →

imgix experienced a minor incident on November 11, 2023 affecting Web Administration Tools and API Service, lasting 10h 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2023, 08:06 AM UTC
Resolved
Nov 11, 2023, 06:41 PM UTC
Duration
10h 35m
Detected by Pingoru
Nov 11, 2023, 08:06 AM UTC

Affected components

Web Administration ToolsAPI Service

Update timeline

  1. identified Nov 11, 2023, 08:06 AM UTC

    We have identified the issue and are currently applying a fix. The rendering service is not affected.

  2. identified Nov 11, 2023, 08:06 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 11, 2023, 08:07 AM UTC

    We are monitoring issues with the Management API, specifically with PATCH requests to an asset. The rendering service is not affected.

  4. monitoring Nov 11, 2023, 06:41 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 11, 2023, 06:41 PM UTC

    This incident has been resolved.