imgix incident

Elevated SSL/TLS expiration errors for custom domains

Major Resolved View vendor source →

imgix experienced a major incident on November 26, 2024 affecting Rendering Infrastructure and Content Delivery Network, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2024, 02:55 PM UTC
Resolved
Nov 26, 2024, 05:37 PM UTC
Duration
2h 42m
Detected by Pingoru
Nov 26, 2024, 02:55 PM UTC

Affected components

Rendering InfrastructureContent Delivery Network

Update timeline

  1. investigating Nov 26, 2024, 02:55 PM UTC

    We are investigating an issue with SSL certificate renewals for a small subset of our custom domains. Reports indicate that SSL certificates have expired and images might not be accessible over https, when using custom domains

  2. investigating Nov 26, 2024, 03:39 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 26, 2024, 05:37 PM UTC

    This incident has been resolved.