imgix incident

Assets not displaying in Asset Manager

Major Resolved View vendor source →

imgix experienced a major incident on May 9, 2024 affecting Web Administration Tools, lasting 10h 30m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2024, 05:13 AM UTC
Resolved
May 09, 2024, 03:44 PM UTC
Duration
10h 30m
Detected by Pingoru
May 09, 2024, 05:13 AM UTC

Affected components

Web Administration Tools

Update timeline

  1. identified May 09, 2024, 05:13 AM UTC

    We have identified an issue that is causing assets to not display in the Asset Manager within the imgix dashboard. A fix has been deployed which is gradually restoring the Asset Manager. We expect all assets to be visible again in the Asset Manager within a few hours. The imgix Rendering API is not affected.

  2. resolved May 09, 2024, 03:44 PM UTC

    This incident has been resolved.