imgix incident

Intermittent Rendering Errors Related to EWR Node

Minor Resolved View vendor source →

imgix experienced a minor incident on July 8, 2024 affecting Newark (EWR), lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2024, 07:22 PM UTC
Resolved
Jul 08, 2024, 08:02 PM UTC
Duration
39m
Detected by Pingoru
Jul 08, 2024, 07:22 PM UTC

Affected components

Newark (EWR)

Update timeline

  1. investigating Jul 08, 2024, 07:22 PM UTC

    We are currently seeing an issue with an upstream service provider. Images served from the Newark (EWR) node may intermittently return 502s. All other POP nodes are working as expected.

  2. monitoring Jul 08, 2024, 07:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 08, 2024, 08:02 PM UTC

    This incident has been resolved.