imgix experienced a major incident on October 10, 2024 affecting Web Administration Tools, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Web Administration Tools
Update timeline
- investigating Oct 10, 2024, 06:44 PM UTC
We are investigating issues with connecting to the imgix dashboard (https://dashboard.imgix.com). The imgix APIs are not affected by this incident.
- identified Oct 10, 2024, 06:55 PM UTC
We have identified the issue and are working on a fix for logging into the dashboard. The imgix APIs (Rendering, Video and the Management API) are all working normally.
- monitoring Oct 10, 2024, 07:40 PM UTC
A fix has been implemented, restoring access to the dashboard. We are monitoring the results.
- resolved Oct 10, 2024, 08:29 PM UTC
This incident is resolved.