imgix incident

Asset Manager delay

Minor Resolved View vendor source →

imgix experienced a minor incident on November 14, 2024 affecting Web Administration Tools and API Service, lasting 6h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2024, 08:18 PM UTC
Resolved
Nov 15, 2024, 02:56 AM UTC
Duration
6h 38m
Detected by Pingoru
Nov 14, 2024, 08:18 PM UTC

Affected components

Web Administration ToolsAPI Service

Update timeline

  1. identified Nov 14, 2024, 08:18 PM UTC

    We have identified an issue with newly uploaded images not appearing in Asset Manager after being uploaded. Note that the upload will succeed and the asset can be served, but it may not appear in Asset Manager. We are applying a fix. The rendering service is not affected.

  2. resolved Nov 15, 2024, 02:56 AM UTC

    This incident has been resolved.