imgix experienced a minor incident on December 16, 2024 affecting Purging, lasting 6h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 16, 2024, 06:21 AM UTC
We have identified an issue with our purging service, causing new purge requests to be delayed in execution. (10mins+) Rendering services remain unaffected.
- identified Dec 16, 2024, 06:42 AM UTC
The issue has been identified and we are working on a fix. To speed up processing of queued purge requests, we will have to temporarily disable purge requests for images that use any of the following AI-parameters: - bg-replace - compositions (any two or more ai features composed together, like bg-remove=true&upscale=true)
- identified Dec 16, 2024, 07:01 AM UTC
Purge requests for images that use any of the below AI-parameters have been restored, but we are still observing longer purge times with a high queue. - bg-replace - compositions (any two or more ai features composed together, like bg-remove=true&upscale=true) We are looking at different approaches and will update accordingly.
- monitoring Dec 16, 2024, 09:02 AM UTC
A fix has been implemented and new purge requests should again complete within expected times. We are continuing to monitor the situation.
- monitoring Dec 16, 2024, 01:02 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 16, 2024, 01:03 PM UTC
The purge queue and purge time has been stable since the last provided update.