- Detected by Pingoru
- Apr 30, 2026, 04:21 PM UTC
- Resolved
- Apr 30, 2026, 10:45 PM UTC
- Duration
- 6h 23m
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusImagine EdgeEXIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12
Timeline · 2 updates
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investigating Apr 30, 2026, 04:21 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity, Imagine EdgeEX. Students and teacher are experiencing errors. We apologize for the inconvenience and will provide an update soon.
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resolved Apr 30, 2026, 10:45 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 04:16 PM UTC
- Resolved
- May 03, 2026, 05:02 PM UTC
- Duration
- 4d
Affected: Imagine MyPath K-12Imagine Español
Timeline · 4 updates
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investigating Apr 29, 2026, 04:16 PM UTC
Our team is actively investigating an issue impacting users of Imagine MyPath and Imagine Español. Student usage reports are not displaying accurate information. We apologize for the inconvenience and will provide an update soon.
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identified Apr 29, 2026, 04:42 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
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monitoring Apr 29, 2026, 06:51 PM UTC
Reporting data generated going forward is now accurate. Any missing or incorrect data from the period beginning Saturday, April 25 through today will be backfilled and corrected by end of day Friday, May 1. Thank you for your patience.
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resolved May 03, 2026, 05:02 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Apr 24, 2026, 03:13 PM UTC
- Resolved
- Apr 24, 2026, 06:13 PM UTC
- Duration
- 2h 59m
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City Independent
Timeline · 4 updates
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investigating Apr 24, 2026, 03:13 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity. Educators - Some Imagine Edgenuity courses have scoring alerts appearing for uncounted or auto-graded activities. We apologize for the inconvenience and will provide an update soon.
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identified Apr 24, 2026, 03:14 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
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monitoring Apr 24, 2026, 05:34 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Apr 24, 2026, 06:13 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Apr 09, 2026, 07:21 PM UTC
- Resolved
- Apr 17, 2026, 12:14 AM UTC
- Duration
- 7d 4h
Affected: Imagine Edgenuity
Timeline · 2 updates
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investigating Apr 09, 2026, 07:21 PM UTC
Schedules are currently not running. Our team is actively working to restore functionality. We’ll share an update as soon as more information is available.
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resolved Apr 17, 2026, 12:14 AM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Apr 09, 2026, 02:36 PM UTC
- Resolved
- Apr 09, 2026, 04:01 PM UTC
- Duration
- 1h 24m
Affected: Twig Science
Timeline · 4 updates
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investigating Apr 09, 2026, 02:36 PM UTC
Our team is actively investigating an issue impacting users of Twig Science. Users may experience intermittent issues with accessing class data within the Twig Science Product. We apologize for the inconvenience and will provide an update soon.
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identified Apr 09, 2026, 02:53 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Apr 09, 2026, 04:00 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 09, 2026, 04:01 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2026, 02:26 PM UTC
- Resolved
- Apr 09, 2026, 11:44 AM UTC
- Duration
- 21h 18m
Affected: Imagine MyPath K-12DragonflyImagine Language & LiteracyImagine EspañolImagine GalileoStudySyncImagine Purpose K-5TraverseImagine MathImagine Math FactsImagine Purpose 6-12Imagine+ Assessment
Timeline · 3 updates
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identified Apr 08, 2026, 02:26 PM UTC
Our team is actively investigating an issue impacting users of multiple products. Changes to rosters made within the last 12 hours may not yet be reflected across some Imagine Learning products. We apologize for the inconvenience and will provide an update soon.
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monitoring Apr 08, 2026, 02:59 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 09, 2026, 11:44 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 06, 2026, 05:57 PM UTC
- Resolved
- Apr 06, 2026, 11:16 PM UTC
- Duration
- 5h 18m
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12
Timeline · 3 updates
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investigating Apr 06, 2026, 05:57 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity and Imagine Purpose 6–12. Students and Educators may experience intermittent errors, slow performance, and unexpected logouts. We apologize for the inconvenience and will provide an update soon.
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monitoring Apr 06, 2026, 06:40 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Apr 06, 2026, 11:16 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2026, 08:26 PM UTC
- Resolved
- Apr 01, 2026, 10:33 PM UTC
- Duration
- 2h 6m
Affected: Imagine MyPath K-12Imagine Language & LiteracyImagine EspañolImagine Purpose K-5Imagine MathImagine+ Assessment
Timeline · 4 updates
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investigating Apr 01, 2026, 08:26 PM UTC
Our team is actively investigating an issue where real-time reports are not reflecting the most recent data. We apologize for the inconvenience and will provide an update soon.
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investigating Apr 01, 2026, 09:28 PM UTC
We are continuing to investigate this issue.
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monitoring Apr 01, 2026, 10:18 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Apr 01, 2026, 10:33 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2026, 04:03 PM UTC
- Resolved
- Apr 01, 2026, 09:50 PM UTC
- Duration
- 5h 46m
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12
Timeline · 4 updates
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investigating Apr 01, 2026, 04:03 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity, Teachers cannot download student uploaded assignments. We apologize for the inconvenience and will provide an update soon.
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identified Apr 01, 2026, 04:05 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
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monitoring Apr 01, 2026, 07:41 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Apr 01, 2026, 09:50 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 06:26 PM UTC
- Resolved
- Mar 31, 2026, 07:58 PM UTC
- Duration
- 1h 31m
Affected: Imagine MyPath K-12DragonflyImagine Language & LiteracyImagine EspañolImagine GalileoImagine Purpose K-5TraverseImagine MathImagine Math FactsImagine+ Assessment
Timeline · 3 updates
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investigating Mar 31, 2026, 06:26 PM UTC
Our team is actively investigating an issue impacting users of several products on mobile devices, including Chromebooks and iPads. Users may be unable to log in using Clever or ClassLink. We apologize for the inconvenience and will provide an update soon.
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monitoring Mar 31, 2026, 06:42 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Mar 31, 2026, 07:58 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 05:24 PM UTC
- Resolved
- Mar 31, 2026, 11:39 PM UTC
- Duration
- 6h 15m
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12
Timeline · 5 updates
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investigating Mar 31, 2026, 05:24 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity. Students may see an error message when completing some activities. We apologize for the inconvenience and will provide an update soon.
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identified Mar 31, 2026, 05:56 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
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identified Mar 31, 2026, 06:00 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
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monitoring Mar 31, 2026, 07:58 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Mar 31, 2026, 11:39 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 27, 2026, 07:21 PM UTC
- Resolved
- Mar 27, 2026, 07:30 PM UTC
- Duration
- 8m
Affected: Imagine Learning EL EducationImagine EdgeEXImagine Learning GuidebooksImagine Learning Illustrative MathematicsImagine Learning Odell Education
Timeline · 2 updates
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investigating Mar 27, 2026, 07:21 PM UTC
Our team is actively investigating an issue impacting users of EdgeEX and IL Classroom products. Some questions and activities that require a student to upload a submission are not working. We apologize for the inconvenience and will provide an update soon.
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resolved Mar 27, 2026, 07:30 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2026, 01:23 PM UTC
- Resolved
- Mar 27, 2026, 04:01 AM UTC
- Duration
- 14h 38m
Affected: Imagine MyPath K-12DragonflyImagine Language & LiteracyImagine EdgeEXImagine EspañolImagine GalileoImagine Purpose K-5TraverseImagine MathImagine Math FactsImagine+ Assessment
Timeline · 3 updates
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identified Mar 26, 2026, 01:23 PM UTC
Our team is actively preparing a fix for an issue preventing some users from logging in, seeing errors when navigating the system, missing essay scores, and slowness.
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monitoring Mar 26, 2026, 04:28 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Mar 27, 2026, 04:01 AM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 25, 2026, 01:22 PM UTC
- Resolved
- Mar 26, 2026, 11:06 AM UTC
- Duration
- 21h 44m
Affected: Imagine MyPath K-12DragonflyImagine Language & LiteracyImagine EspañolImagine GalileoImagine Purpose K-5TraverseImagine MathImagine Math FactsImagine+ Assessment
Timeline · 2 updates
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investigating Mar 25, 2026, 01:22 PM UTC
Our team is actively investigating an issue preventing some users from logging in from the Product Selection Page, seeing errors when navigating the system, or overall slowness. We apologize for the inconvenience and will provide an update soon.
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resolved Mar 26, 2026, 11:06 AM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 25, 2026, 10:30 AM UTC
- Resolved
- Mar 25, 2026, 11:32 AM UTC
- Duration
- 1h 1m
Affected: Imagine MyPath K-12Imagine EspañolImagine GalileoImagine Purpose K-5TraverseImagine+ Assessment
Timeline · 3 updates
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investigating Mar 25, 2026, 10:30 AM UTC
Our team is actively investigating an issue preventing users from logging in from the Product Selection Page. We apologize for the inconvenience and will provide an update soon.
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investigating Mar 25, 2026, 11:00 AM UTC
We are continuing to investigate this issue.
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resolved Mar 25, 2026, 11:32 AM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 24, 2026, 02:42 PM UTC
- Resolved
- Mar 24, 2026, 06:09 PM UTC
- Duration
- 3h 27m
Affected: Imagine MathImagine Math Facts
Timeline · 2 updates
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investigating Mar 24, 2026, 02:42 PM UTC
Our team is actively investigating an issue impacting users of Imagine Math and Imagine Math Facts. Some students and educators are not able to log in. We apologize for the inconvenience and will provide an update soon.
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resolved Mar 24, 2026, 06:09 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 23, 2026, 02:53 AM UTC
- Resolved
- Mar 23, 2026, 04:41 AM UTC
- Duration
- 1h 48m
Affected: Imagine+ Assessment
Timeline · 2 updates
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investigating Mar 23, 2026, 02:53 AM UTC
Our team is actively investigating an issue impacting users of Imagine+ Assessment. Students attempting to complete the diagnostic are presented an error message. We apologize for the inconvenience and will provide an update soon.
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resolved Mar 23, 2026, 04:41 AM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 19, 2026, 09:51 PM UTC
- Resolved
- Mar 19, 2026, 10:05 PM UTC
- Duration
- 14m
Affected: Imagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City Independent
Timeline · 2 updates
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investigating Mar 19, 2026, 09:51 PM UTC
Our team is actively investigating an issue impacting users of Instructional Services and Academies. Users are not able to log in from the Imagine Learning Virtual Portal. We apologize for the inconvenience and will provide an update soon.
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resolved Mar 19, 2026, 10:05 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 11, 2026, 04:19 AM UTC
- Resolved
- Mar 11, 2026, 04:34 AM UTC
- Duration
- 15m
Affected: Imagine MyPath K-12DragonflyImagine Language & LiteracyImagine EspañolImagine GalileoStudySyncImagine Purpose K-5TraverseImagine MathImagine Math Facts
Timeline · 2 updates
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investigating Mar 11, 2026, 04:19 AM UTC
We are currently investigating an issue affecting users’ ability to log in. We apologize for the inconvenience and will provide an update soon.
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resolved Mar 11, 2026, 04:34 AM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 09, 2026, 11:59 AM UTC
- Resolved
- Mar 09, 2026, 02:30 PM UTC
- Duration
- 2h 31m
Affected: Imagine Learning EL EducationImagine Learning GuidebooksImagine Learning Illustrative MathematicsImagine Learning Odell Education
Timeline · 3 updates
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investigating Mar 09, 2026, 11:59 AM UTC
Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. The application web page is not loading for some users. Some users are currently unable to log in. For those who can log in, certain pages may load slowly or fail to load. We apologize for the inconvenience and will provide an update as soon as more information is available.
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monitoring Mar 09, 2026, 12:37 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Mar 09, 2026, 02:30 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Mar 03, 2026, 12:48 AM UTC
- Resolved
- Mar 03, 2026, 04:33 AM UTC
- Duration
- 3h 45m
Affected: Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusImagine EdgeEXIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12
Timeline · 3 updates
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investigating Mar 03, 2026, 12:48 AM UTC
Our team is actively working an issue caused by our Cloud provided which is impacting some users of Imagine Edgenuity - as well as - Imagine Purpose 6-12. Specifically, some student, teachers, and family users cannot login. We apologize for the inconvenience and will provide an update soon.
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monitoring Mar 03, 2026, 03:22 AM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
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resolved Mar 03, 2026, 04:33 AM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Feb 23, 2026, 10:23 AM UTC
- Resolved
- Feb 23, 2026, 11:30 AM UTC
- Duration
- 1h 7m
Affected: Imagine EdgeEX
Timeline · 4 updates
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investigating Feb 23, 2026, 10:23 AM UTC
Our team is actively investigating an issue affecting Students and Educators using Imagine EdgeEX. We apologize for the inconvenience and will provide an update soon.
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identified Feb 23, 2026, 10:30 AM UTC
We are deploying a fix for the Imagine EdgeEX content issues.
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monitoring Feb 23, 2026, 11:01 AM UTC
We implemented a fix for Imagine EdgeEX content. We are monitoring the system currently.
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resolved Feb 23, 2026, 11:30 AM UTC
We are happy to report that users should now be able to resume activities without difficulty.
Read the full incident report →
- Detected by Pingoru
- Feb 19, 2026, 12:17 AM UTC
- Resolved
- Feb 19, 2026, 12:28 AM UTC
- Duration
- 11m
Affected: Imagine Edgenuity
Timeline · 2 updates
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investigating Feb 19, 2026, 12:17 AM UTC
Our team is actively investigating an issue impacting users Imagine Edgenuity. Some users are presented an error message on some activities. We apologize for the inconvenience and will provide an update soon.
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resolved Feb 19, 2026, 12:28 AM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
- Detected by Pingoru
- Feb 10, 2026, 09:23 PM UTC
- Resolved
- Feb 10, 2026, 11:00 PM UTC
- Duration
- 1h 36m
Affected: Imagine EdgenuityImagine MyPath K-12Imagine Language & LiteracyImagine EdgeEXImagine EspañolImagine OdysseywareImagine Learning Illustrative MathematicsImagine GalileoImagine Purpose K-5Imagine MathImagine Math FactsImagine Purpose 6-12Imagine+ Assessment
Timeline · 3 updates
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investigating Feb 10, 2026, 09:23 PM UTC
We have been notified by Clever that their service is degraded. For more information, please visit their status page status.Clever.com
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investigating Feb 10, 2026, 09:24 PM UTC
We are continuing to investigate this issue.
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resolved Feb 10, 2026, 11:00 PM UTC
Clever has reported that they are now operational.
Read the full incident report →
- Detected by Pingoru
- Feb 10, 2026, 06:33 PM UTC
- Resolved
- Feb 11, 2026, 03:28 PM UTC
- Duration
- 20h 55m
Affected: Imagine EdgeEX
Timeline · 4 updates
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investigating Feb 10, 2026, 06:33 PM UTC
Our team is actively investigating an issue affecting educators using Imagine EdgeEX. Launchpad alerts are incorrectly including activities that have already been completed. We apologize for the inconvenience and will provide an update soon.
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identified Feb 10, 2026, 09:07 PM UTC
We are deploying a fix to the Launchpad alerts. All issues will be resolved before the start of school tomorrow.
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monitoring Feb 11, 2026, 02:01 AM UTC
The issues with the Imagine EdgeEX Launchpad Alerts have been corrected. The system is currently running as expected. Thank you for your patience.
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resolved Feb 11, 2026, 03:28 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Read the full incident report →
