Imagine Learning incident
Imagine Odysseyware - Student Progress Presents as 0% for Some Students
Imagine Learning experienced a major incident on October 2, 2025 affecting Imagine Odysseyware, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 02, 2025, 10:44 PM UTC
We're currently investigating an issue in Imagine Odysseyware where student progress shows as 0% for teachers for some students We apologize for the inconvenience and will share updates as soon as possible.
- identified Oct 02, 2025, 11:07 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
- identified Oct 03, 2025, 04:29 PM UTC
Our team is actively working on a fix for this issue. While progress is being made, some users may experience slowness. We appreciate your patience.
- monitoring Oct 03, 2025, 09:41 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
- resolved Oct 04, 2025, 02:26 AM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.