Imagine Learning incident
Imagine Learning Classroom - Educators Experiencing Wiki Access and Content Issues
Imagine Learning experienced a major incident on October 14, 2025 affecting Imagine Learning EL Education and Imagine Learning Illustrative Mathematics, lasting 4h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2025, 03:14 PM UTC
Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Educators are currently experiencing issues with access to the wiki and missing content. This is only impacting EL Education content. The current workaround is to go back to the parent wiki page, and then navigate to the appropriate link. We apologize for the inconvenience and will provide an update soon.
- investigating Oct 14, 2025, 03:30 PM UTC
Further investigation has determined that other curriculum may be impacted, including content from Illustrative Mathematics.
- identified Oct 14, 2025, 04:04 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
- monitoring Oct 14, 2025, 04:22 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
- resolved Oct 14, 2025, 07:59 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.