Imagine Learning incident

Imagine Math - Educator reports do not reflect recent activity

Minor Resolved View vendor source →

Imagine Learning experienced a minor incident on November 14, 2025 affecting Imagine Math and Imagine Math Facts, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 01:39 PM UTC
Resolved
Nov 15, 2025, 02:41 PM UTC
Duration
1d 1h
Detected by Pingoru
Nov 14, 2025, 01:39 PM UTC

Affected components

Imagine MathImagine Math Facts

Update timeline

  1. investigating Nov 14, 2025, 01:39 PM UTC

    We are currently investigating an issue where educator reports do not reflect recent activity. Students are still able to use Imagine Math and Imagine Math Facts.

  2. identified Nov 14, 2025, 02:45 PM UTC

    The issue has been identified and the reports are processing but we expect it will take up to 24 hours to get caught up. There will not be any data loss and students are still able to use Imagine Math and Imagine Math Facts.

  3. resolved Nov 15, 2025, 02:41 PM UTC

    We are happy to report that educator reports are no longer delayed. We apologize for the prior inconvenience.