Imagine Learning incident
Imagine Edgenuity - Educators Experiencing Slow Response Times
Imagine Learning experienced a minor incident on December 17, 2025 affecting Imagine Edgenuity, lasting 4h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 17, 2025, 05:51 PM UTC
Our team is actively investigating an issue impacting users of Imagine Edgenuity. Educators are currently experiencing slow response times and intermittent page errors. We apologize for the inconvenience and will provide an update soon.
- identified Dec 17, 2025, 07:42 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
- identified Dec 17, 2025, 08:46 PM UTC
Our team has deployed a potential solution and are working to verify that the issue is resolved. We will continue to update progress.
- monitoring Dec 17, 2025, 09:06 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
- resolved Dec 17, 2025, 10:24 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.