Imagine Learning incident

Imagine Edgenuity - Some Users Cannot Log In

Major Resolved View vendor source →

Imagine Learning experienced a major incident on March 3, 2026 affecting Imagine Edgenuity and Imagine Instructional Services and 1 more component, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 12:48 AM UTC
Resolved
Mar 03, 2026, 04:33 AM UTC
Duration
3h 45m
Detected by Pingoru
Mar 03, 2026, 12:48 AM UTC

Affected components

Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusImagine EdgeEXIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12

Update timeline

  1. investigating Mar 03, 2026, 12:48 AM UTC

    Our team is actively working an issue caused by our Cloud provided which is impacting some users of Imagine Edgenuity - as well as - Imagine Purpose 6-12. Specifically, some student, teachers, and family users cannot login. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Mar 03, 2026, 03:22 AM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved Mar 03, 2026, 04:33 AM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.