Imagine Learning incident

Imagine Edgenuity - Some Users Cannot Log In

Major Resolved View vendor source →
Started
Mar 03, 2026, 12:48 AM UTC
Resolved
Mar 03, 2026, 04:33 AM UTC
Duration
3h 45m
Detected by Pingoru
Mar 03, 2026, 12:48 AM UTC

Affected components

Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusImagine EdgeEXIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12

Update timeline

  1. investigating Mar 03, 2026, 12:48 AM UTC

    Our team is actively working an issue caused by our Cloud provided which is impacting some users of Imagine Edgenuity - as well as - Imagine Purpose 6-12. Specifically, some student, teachers, and family users cannot login. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Mar 03, 2026, 03:22 AM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved Mar 03, 2026, 04:33 AM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

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