Imagine Learning incident

Multiple Products - Users Cannot Login from Product Selection Page

Critical Resolved View vendor source →
Started
Mar 25, 2026, 10:30 AM UTC
Resolved
Mar 25, 2026, 11:32 AM UTC
Duration
1h 1m
Detected by Pingoru
Mar 25, 2026, 10:30 AM UTC

Affected components

Imagine MyPath K-12Imagine EspañolImagine GalileoImagine Purpose K-5TraverseImagine+ Assessment

Update timeline

  1. investigating Mar 25, 2026, 10:30 AM UTC

    Our team is actively investigating an issue preventing users from logging in from the Product Selection Page. We apologize for the inconvenience and will provide an update soon.

  2. investigating Mar 25, 2026, 11:00 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 25, 2026, 11:32 AM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

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