Imagine Learning incident

Multiple Products - Chromebooks and Tablets Users Cannot Login Using Clever and or Classlink

Major Resolved View vendor source →
Started
Mar 31, 2026, 06:26 PM UTC
Resolved
Mar 31, 2026, 07:58 PM UTC
Duration
1h 31m
Detected by Pingoru
Mar 31, 2026, 06:26 PM UTC

Affected components

Imagine MyPath K-12DragonflyImagine Language & LiteracyImagine EspañolImagine GalileoImagine Purpose K-5TraverseImagine MathImagine Math FactsImagine+ Assessment

Update timeline

  1. investigating Mar 31, 2026, 06:26 PM UTC

    Our team is actively investigating an issue impacting users of several products on mobile devices, including Chromebooks and iPads. Users may be unable to log in using Clever or ClassLink. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Mar 31, 2026, 06:42 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved Mar 31, 2026, 07:58 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

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