Imagine Learning incident

Imagine Edgenuity - Users Experiencing Errors, Slow Loading Issues

Major Resolved View vendor source →

Imagine Learning experienced a major incident on April 6, 2026 affecting Imagine Edgenuity and Imagine Instructional Services and 1 more component, lasting 5h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 05:57 PM UTC
Resolved
Apr 06, 2026, 11:16 PM UTC
Duration
5h 18m
Detected by Pingoru
Apr 06, 2026, 05:57 PM UTC

Affected components

Imagine EdgenuityImagine Instructional ServicesBrightspire Virtual SchoolsGiant CampusIgnitia Virtual AcademyImagine Learning Excellence AcademyPark City IndependentImagine Purpose 6-12

Update timeline

  1. investigating Apr 06, 2026, 05:57 PM UTC

    Our team is actively investigating an issue impacting users of Imagine Edgenuity and Imagine Purpose 6–12. Students and Educators may experience intermittent errors, slow performance, and unexpected logouts. We apologize for the inconvenience and will provide an update soon.

  2. monitoring Apr 06, 2026, 06:40 PM UTC

    Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

  3. resolved Apr 06, 2026, 11:16 PM UTC

    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.