IgniteTech experienced a critical incident on June 28, 2026 affecting API and Website, lasting 6h 34m. The incident has been resolved; the full update timeline is below.
Affected components
APIWebsite
Update timeline
- investigating Jun 28, 2026, 05:54 PM UTC
Investigating — Some FogBugz customers are currently experiencing access issues and intermittent errors when using the application. This may prevent normal work in FogBugz. We are actively investigating and will share another update as soon as possible.
- monitoring Jun 28, 2026, 05:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 29, 2026, 12:29 AM UTC
The issue affecting access to FogBugz and causing intermittent API errors has now been resolved. We appreciate your patience while we worked to resolve this issue.