IgniteTech experienced a major incident on May 23, 2024 affecting Placeable, lasting 4d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Placeable
Update timeline
- investigating May 23, 2024, 08:14 AM UTC
We are currently experiencing a disruption with the Placeable GeoCoder service. This issue stems from intermittent problems with the external Bing Maps Find a Location by Address API, which prevents our system from providing coordinates based on text input. We are investigating the issue.
- resolved May 27, 2024, 10:54 AM UTC
This incident has been resolved from Microsoft side. for any further please do not hesitate to reach out to us via https://support.placeable.com/hc/en-us