IgniteTech incident

StreetSmart: App Missing from Google Play Store

Major Resolved View vendor source →

IgniteTech experienced a major incident on April 19, 2024 affecting StreetSmart, lasting 37d 16h. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2024, 07:13 PM UTC
Resolved
May 27, 2024, 11:24 AM UTC
Duration
37d 16h
Detected by Pingoru
Apr 19, 2024, 07:13 PM UTC

Affected components

StreetSmart

Update timeline

  1. identified Apr 19, 2024, 07:13 PM UTC

    As of 7PM UTC, we have identified an issue that has resulted in the StreetSmart Advantage app being temporarily removed from the App Store. Our business teams and development team are working together to have the app restored shortly. In the meantime, you can still install the latest version of the app by following our guide in the following link: https://support.streetsmartmobile.com/hc/en-us/articles/16139452075922-StreetSmart-Application-Is-Missing-from-Google-Play

  2. resolved May 27, 2024, 11:24 AM UTC

    We are pleased to inform you that the issue has been resolved.