Idomoo incident

Video Generation - Service interruption & Video Serving - Partial interruption

Critical Resolved View vendor source →

Idomoo experienced a critical incident on September 26, 2024 affecting US - Video Generation Service and US - Video Delivery Services and 1 more component, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2024, 07:42 AM UTC
Resolved
Sep 26, 2024, 10:01 AM UTC
Duration
2h 18m
Detected by Pingoru
Sep 26, 2024, 07:42 AM UTC

Affected components

US - Video Generation ServiceUS - Video Delivery ServicesEU - Video GenerationEU - Video Delivery Service

Update timeline

  1. identified Sep 26, 2024, 08:06 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Sep 26, 2024, 09:59 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 26, 2024, 10:01 AM UTC

    This incident has been resolved.